Assistant Clinic Manager - Wellness & Operations Leadership

Competitive Hourly Pay + Bonuses + Career Growth

Step into a leadership role with one of the top-performing wellness organizations in the country at Massage Envy.

Who We Are

At Massage Envy, we believe wellness is essential--not a luxury. As the nation's leading provider of massage and skincare services, we help guests prioritize self-care through customized massage therapy, Total Body Stretch services, advanced facials, Chemical Treatments, Microderm Infusion, Dermaplaning, LightStim therapies, Hydrafacial, and wellness-focused enhancements. Our South Orange County clinics have proudly served the community since 2008 and consistently rank among the highest-performing locations in the region. Across our Aliso Viejo, Laguna Niguel, Mission Viejo South, and Lake Forest clinics, we support more than 5,000 active members and a rapidly growing guest base. We are passionate about building strong teams, developing future leaders, and creating a workplace where high performers can grow into long-term careers.

About the Role

As an Assistant Clinic Manager, you'll serve as a hands-on operational leader responsible for supporting the daily success of the clinic, team development, guest experience, and overall business performance. This role is ideal for someone who thrives in a fast-paced, people-centered environment and enjoys coaching teams, driving results, and creating operational excellence. You'll work closely with the Clinic Manager and Operations Leadership team while gaining exposure to leadership development, HR practices, business metrics, performance management, and wellness operations.

What You'll Be Responsible For

• Lead by example in delivering exceptional guest experiences both in person and over the phone
• Support clinic performance through membership sales, booking efficiency, retail performance, and operational execution
• Coach and develop Front Desk Associates and service providers through consistent feedback and accountability
• Conduct one-on-one coaching conversations focused on performance, professionalism, and guest satisfaction
• Help oversee daily clinic operations including scheduling flow, inventory management, and facility standards
• Maintain a clean, compliant, professional, and welcoming environment
• Support hiring, onboarding, training, and team development initiatives
• Assist with local marketing initiatives, contests, and clinic engagement strategies
• Partner with leadership on HR, compliance, and operational priorities
• Help foster a culture rooted in accountability, teamwork, emotional intelligence, and professionalism

You'll Thrive Here If You

• Are a natural leader who enjoys motivating and developing others
• Have strong emotional intelligence and communication skills
• Thrive in a fast-moving, team-oriented environment
• Are solution-focused and adaptable under pressure
• Enjoy balancing operations, people leadership, and sales performance
• Hold yourself and others accountable while maintaining professionalism and positivity
• Want long-term career growth within a multi-location organization
• Are passionate about wellness, hospitality, leadership, or business operations

Compensation & Benefits

• Competitive hourly pay based on experience
• Monthly bonus opportunities tied to clinic performance and sales metrics
• Paid leadership training and ongoing development
• Clear career advancement opportunities
• Complimentary massage and skincare services
• Free prestige skincare products
• Employee membership discounts on services and retail products
• Health insurance eligibility for employees working 30+ hours/week
• Paid Time Off
• CalSavers 401(k) retirement savings program
• Flexible scheduling to support work/life balance

Requirements

• Ability to work 40+ hours per week (overtime eligible)
• Open availability, including weekend shifts (Saturday or Sunday)
• Strong organizational, communication, and leadership skills
• Previous experience in management, sales, hospitality, customer service, or wellness operations preferred
• Ability to multitask and lead effectively in a fast-paced environment
• Professional, positive, and growth-oriented mindset

Why Join Massage Envy South OC?

• Established, high-volume clinics with consistent business and guest demand
• Supportive leadership team focused on development and mentorship
• Opportunity to grow within a successful multi-location organization
• High-energy culture that recognizes performance and initiative
• A purpose-driven environment focused on helping people feel their best

If you're ready to grow your leadership career in wellness operations and be part of a team that values people, performance, and purpose, we'd love to meet you.